Privacy Policy
Effective Date: 3 October 2025
Bianco Italian is operated by Zera & 1983 Pty Ltd (ABN 43 626 407 869) (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, make a reservation, dine with us, or otherwise interact with Bianco Italian.
1. What Personal Information We Collect
We may collect personal information including:
- Your full name
- Email address
- Phone number
- Reservation and booking details
- Dietary requirements or preferences
- Payment details (processed securely via third-party providers)
- IP address and website usage data
- Any information you provide through contact forms, email, or phone enquiries
We only collect information that is reasonably necessary for our business operations.
2. How We Collect Your Information
We collect personal information when you:
- Make a booking or reservation
- Submit an enquiry via our website
- Subscribe to marketing updates
- Purchase gift vouchers
- Contact us by phone or email
- Interact with our website (including via cookies and analytics tools)
3. How We Use Your Information
Your personal information may be used to:
- Confirm and manage reservations
- Respond to enquiries and provide customer service
- Process payments and issue receipts
- Send promotional or marketing communications (where you have opted in)
- Improve our website functionality and dining experience
- Comply with legal and regulatory obligations
You may opt out of marketing communications at any time by contacting us or using the unsubscribe link provided.
4. Disclosure of Personal Information
We may disclose your personal information to:
- Payment processing providers
- Online booking platform providers
- IT and website service providers
- Professional advisers (legal, accounting, compliance)
- Government authorities where required by law
We do not sell, rent, or trade your personal information to third parties.
5. Cookies & Website Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to:
- Understand visitor behaviour
- Improve site performance
- Enhance user experience
You may disable cookies in your browser settings, however this may affect website functionality.
6. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. While we implement appropriate safeguards, no data transmission over the internet can be guaranteed as completely secure.
7. Access and Correction
You may request access to or correction of your personal information at any time by contacting us. We will respond within a reasonable timeframe in accordance with applicable privacy laws.
8. Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Bianco Italian
Operated by Zera & 1983 Pty Ltd (ABN 43 626 407 869)
Website: https://biancoitalian.com.au
If you are not satisfied with our response to a privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.